Managing Devices Within Lenovo Device Manager

Managing Devices Within Lenovo Device Manager

Devices represent the various types of devices that are in your organization and typically used by employees. A device type can fall under any of the following categories:

You can onboard one or more devices to LDM platform through the Device Management > Devices page. This process will vary based on the device type and operating system as described below.

The UDC software agent bundle includes the following for different Operating Systems: 

Operating System
UDC Software Agent Bundle Contents

Adding Devices to LDM

Refer the documentation in the below links for detailed steps to add Windows, Linux and Android devices to LDM.
  1. Adding Windows Devices to LDM
  2. Adding Android Devices to LDM
  3. Adding Linux Devices to LDM

Managing Devices in LDM

Devices in your organization's portal can be accessed from the Device Management > Devices page from the left navigation menu.

The table displays all the information related to each device: device name, product family, serial number, etc. You can click on each label to sort the devices. Other information includes:
  1. Status: The status identifies if the device is currently Active or Pending. See table below for more information.
  2. License: If a device has a license assigned to it, you will see the information about the type of license (Basic, Premium). To assign a license to a device, refer the Licensing article.
  3. Network: Shows if a device is Online or Offline.
  4. Uptime Duration: displays the time that a device is online or offline. This information is also available on the device tray, with a percentage representing the time that the device spent in that state: Click Device Management > Devices > select a device. Likewise, the Dashboard displays the devices Uptime and Off time duration, as well as a percentage representing the current Uptime for all devices in the organization. 
  5. Product Family
  6. Serial Number 
  7. Group: displays the group or groups the device belongs to.
Only devices with Active status and to which a license has been assigned can be fully managed through LDM.

Sorting and Filtering Information

  1. Click on any of these headings to sort the list according to the information you are interested in: Device name, Status, Product Family, Serial Number and Group.
  2. Click the arrow in the box to filter the list by type of device.
  3. Use the search box to filter according to any parameter. 
You can also combine these two filters together

Assigning Licenses

To assign a license to a device, click the Assign licenses link on the top right corner of the Devices page. You will be directed to page Organization Account. For more information, consult Managing Licenses article.

Exporting a list of devices

LDM enables the creation and export of a list of devices. After you have sorted/filtered the information, check the boxes next to the devices and click on Export. A .csv report is created and downloaded to your computer.

Device Status
Device has been added to LDM, but still unclaimed / not provisioned. 

Device details and actions will be unavailable whether the device has been licensed or not.
Device has been added, claimed and provisioned in LDM.

Device details and actions will be enabled only if a license has been assigned to the device.

Android devices that have been factory reset are removed from this list automatically and added to the Decommissioned report. See Viewing Decommissioned Device Report article for more information.

Devices that have the Intel vPro® agent installed, will be designated with the Intel vPro® label. For more information, refer the Utilizing Intel vPro® Agent article.

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