Accessing Device Information – Chromebook
Once a Chromebook is added to LDM, admins can view the device information and perform basic actions through the Device Tray. You can navigate to the Device Tray by following this path: Device Management > Device List > (Select the device) > Device Tray.
Device Tray
When you open the tray, the device name appears in the top-left corner. To edit it, select the three-dot menu in the top-right corner.
If a device is not fully registered or is not licensed, neither its data nor action functionality will be available in the Device Tray.
Device information is organized into different Tabs:
Device Info Tab
This tab provides detailed device information, which is presented in these subtabs:
Device Information
- Network information: Online/Offline.
- License information: name of the license if the device is licensed.
- Uptime/Downtime Duration: this metric indicates the duration a device has been online or offline since it was claimed. The percentage measures the uptime or downtime relative to the total time.
- Device Category (PC/tablet/mobile/SmartEdge/AR/VR, Chromebook).
- Serial number
- Labels
Details
- Product Family
- Manufacturer Name
- Operating System
- Country where the device is located
- Language: device language setting
- Time zone offset: the device’s time zone according to its physical location
- Connectivity: Available or Unavailable
- Created date
- Updated date: date of the device's most recent update
Peripherals and IoT Tab
Displays the following information: USB or HDMI peripherals connected to the device, along with the currently ports in use.
Warranty Tab
This tab provides detailed information about the device’s warranty or warranties, including the name, type, expiration date, and purchase date.
Details link
Click this link for detailed information about each warranty and upgrade or extend the warranty.
For more information about warranties, please consult Viewing Warranty Information article.
The Warranty tab is displayed only for Lenovo devices with a Premium license.
Alerts History Tab
Displays the following information: Low Battery alert, low Storage alert, OTA Deployment alert.
Alert status is reflective over a rolling seven-day period.
Activity History Tab
Displays the following information: device activity and username, date and time of the event. It also offers the ability to Export activity history as a CSV file.
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