Getting Started with Lenovo Device Manager

Getting Started with Lenovo Device Manager

Overview

As the demand for more devices grows and the move to the cloud continues, Lenovo Device Manager (LDM) provides a flexible, scalable endpoint and app management solution for any Lenovo Windows, Linux or Android device. Organizations can quickly and easily customize LDM features and add partner services using a simple wizard, without additional development resources.

As an IT Manager or Analyst, you now have aAs an IT Manager or Analyst, you now have enhanced tools at your disposal to proactively monitor device health and manage applications—helping you address potential issues before they affect the employee experience.

Features

  1. Single pane of glass to monitor your fleet of devices
  2. Robust device details and health status
  3. Hardware monitoring of storage, battery, deployment
  4. Quick deployment of software and add-on services
  5. Better end-user experience
  6. Safe, secure platform

Getting Started with LDM

Your Lenovo Account representative will initiate the creation of your organization’s tenant. Once the tenant is set up, the designated IT Owner will receive an email from LDM mentioning that an account has been created. To begin the setup process, follow the link provided in the email to access the Device Management portal sign-on page. You will need to create a Lenovo ID if you don’t already have one, in order to log in.

Once inside the portal, the following resources will help you get started quickly:
  1. Managing a Lenovo Device Manager Organization
  2. Adding Windows Devices
  3. Adding Android Devices
  4. Adding Linux Devices

Technical Details

Please review Lenovo Device Manager Requirements to find additional environment configuration items that may be needed. If you run into any problems, please see our Troubleshooting FAQ. 

Support

We have a staffed support team to assist you. Our business hours are 8am-6pm EST.  You can reach out to us via email at ldmsupport@lenovocloudsoftware.com. Please include your organization's name when contacting us.

    • Related Articles

    • Lenovo Device Manager Solution Release Notes v25.4

      New Features Added ThinkBIOS Integration (Phase 1) Adds the ability for IT Admins to remotely update BIOS settings for individual devices through the Devices / Device Tray / BIOS tab. This feature includes enabled/disabled settings, settings with ...

    • Creating and Managing a Lenovo ID

      Lenovo ID is the secure and trusted mechanism providing authentication & identity management for Lenovo Client Remote Management. It offers single sign on as well as integration with other Lenovo solutions. Lenovo ID accounts can be freely created at ...

    • Using Managed Organizations in Lenovo Device Manager

      Lenovo Device Manager enables organizations to be converted to Managed Service Providers (MSPs). MSP provides parent/child organization management support where Organization Admins can manage their own organization and other organizations. These ...

    • Removing a Device From Lenovo Device Manager

      A device should be deleted if you want to remove it from your portal, especially when ownership of the device has to be transferred outside of your company. Once deleted, the device will no longer be accessible in your portal. It is recommended that ...

    • Lenovo Device Manager Requirements

      Client software for Lenovo Device Manager has a few requirements that the device must meet. The below table lists the basic requirements: Category Requirement Manufacturer Currently any Lenovo device (Windows, Android and Linux) is supported. Third ...