Lenovo Device Manager Requirements

Lenovo Device Manager Requirements

Client software for Lenovo Device Manager has a few requirements that the device must meet. The below table lists the basic requirements:

Currently any Lenovo device (Windows, Android and Linux) is supported. 

Third party devices with the LDM UDC agent installed may also be supported, but all feature functionality support is not guaranteed.
Operating System
  1. Windows 10 version 1809 ("October 2019 Update") or higher
    1. 64-bit OS
    2. Special editions such as "10 S" or "10x" are not currently supported
  2. Windows 10 IOT Enterprise
  3. Windows 11 (10.0.22621.1992) (July 11, 2023) or higher
  4. Windows 11 IOT Enterprise
Android: Version 10 or higher
Linux: Ubuntu version 20.4 or higher
Trusted Platform Module (TPM) 2.0 enabled

Processor supports x86 instruction set architecture
Access to the Internet - specifically *.uds.lenovo.com on ports 8080, 443 & 8883.

Proxy is supported in some scenarios. Devices may require additional configuration to support.
UDC Agent
For support of all defined functionality within this document, the following UDC agent versions are required:  
  1. Windows UDC 23.05
  2. Android UDC 23.05
  3. Linux UDC 23.06
  4. Intel vPro 1.8.1

Intel vPro® functionality may vary based on the version of vPro installed on the device. Devices with versions prior to Intel Gen 15 may not have full remote management capabilities.
Virtual machines and virtual machine hypervisors are not supported.
UDC uses a security feature called Certificate Pinning. UDC does not support the scenario where a proxy service in your environment performs TLS inspection (decrypting and re-encrypting traffic using an alternate certificate). You must completely exclude the traffic for *.uds.lenovo.com from the proxy or disable TLS inspection for that endpoint. Please refer to your proxy service documentation for how to achieve this.

    • Related Articles

    • Removing a Device From Lenovo Device Manager

      A device should be deleted if you want to remove it from your portal, especially when ownership of the device has to be transferred outside of your company. Once deleted, the device will no longer be accessible in your portal. It is recommended that ...
    • Getting Started with Lenovo Device Manager

      Overview As the demand for more devices grows and the move to the cloud continues, Lenovo Device Manager (LDM) provides a flexible, scalable endpoint and app management solution for any Lenovo Windows, Linux or Android device. Organizations can ...
    • Managing Devices Within Lenovo Device Manager

      Devices represent the various types of devices that are in your organization and typically used by employees. A device type can fall under any of the following categories: You can onboard one or more devices to LDM platform through the Device ...
    • Lenovo Device Manager Solution Release Notes v24.4

      Lenovo Device Manager Solution Release Notes v24.4 Components Release Version Availability Date Lenovo Device Manager 24.4 13 May 2024 User Device Services (UDS) Cloud Portal/Frontend 24.4 13 Apr 2024 Universal Device Client (UDC) Agent Windows UDC ...
    • Using Lenovo Device Manager Dashboard

      Dashboard is the home page for Lenovo Device Manager and offers an at-a-glance overview of the devices in your organization. The Dashboard consists of several widgets, where each widget represents different device management categories. Clicking on ...