Viewing Device Information – Linux (Ubuntu) Operating System

Viewing Device Information – Linux (Ubuntu) Operating System

Once a Linux (Ubuntu) device is added to LDM, admins can view the device information and perform basic actions through the Device Tray. You can access the device tray from Device Management > Device List > (Click on the device) > Device Tray. 
If a device has not been fully registered or is not licensed, neither the device data nor action functionality will be available in the Device Tray.
The Device Tray displays the following tabs. Use the forward and back arrows at each end of the tab selector to access additional items. 

Device Info

  1. Device Name - Click the three dots to edit the device name. Click Save to save the new device name. 
  2. Picture of the type of device
  3. Device Network status (Online/Offline), License status 
  4. Device Serial Number, Device Category (PC/SmartEdge)
  5. Device Storage indicator, Device Battery Indicator (only for SmartEdge devices)
  6. Device Details – Provides the following details of the device – product family, manufacturer name, operating system, update hours, country, language, time zone offset, connectivity, created and updated date.
  7. A Refresh button to refresh the status of the device
Click Save to save the device details. Click the X at the top right of the screen to close the device tray pop-up screen.

Apps

The following options are available for a user on Apps tab: 

From LDM sub-tab

  1. List of apps that are currently installed in the device along with the version details
  2. List of apps that are scheduled to be deployed. Displays the app name, app version, scheduled date, status, option to delete the scheduled deployment

Available Apps sub-tab

  1. View LDM-managed applications (software, firmware, driver) available on device that are currently available for deployment through LDM.
  2. Ability to deploy application updates to the device
  3. Uninstall applications from the device
  4. View deployment status
  5. Ability to filter only errors during deployment
  6. Search specific apps from the list of apps
If the device is offline, the deployment process will start once the device is back online.

Peripherals and IoT

The following options are available for a user on the Peripherals and IoT tab:
  1. View any USB or HDMI connected peripheral connected to the device
  2. View type of port in use (e.g., USB, HDMI)

Alerts History Tab

The following options are available for a user on the Alerts History tab:
  1. View any Low Battery alert 
  2. View any Storage alert 
  3. View any OTA Deployment alert
Alert status is reflective over a rolling seven-day period.

 Activity History Tab

The following options are available on the Activity History tab:
  1. View the device Activity History 
  2. Export device activity history as CSV file

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