Using Chromebook Management in LDM

Using Chromebook Management in LDM

Once the connection with the Google Admin Console is established, the Chromebook Management feature automatically appears in the left menu under Device Management.

Please note that Chromebook devices also appear in the standard Device Management > Devices > Device list. This section provides an alternative view where you can access different data and perform additional commands.

Go to Device Management > Chromebook Management. The list of your organization’s Chrome devices is displayed.

Using Advanced Filter

To filter the list:
  1. Click the Filter   icon in the upper-right corner.
  2. In the window that opens, select a search criterion from the left panel.
  3. From the right panel, select an additional criterion or fill in the Search box to refine your filter.
You can also use the Search box   in the upper-right corner.

Conditions Required to use Powerwash and Reboot

  1. Devices must be online.
  2. Multi-Factor Authentication (MFA) must be enabled. You must sign in using MFA. To enable it, go to My Profile > Security and turn on the MFA option.
  3. A GAC (Google Admin Console) Admin email must be configured in the Google Cloud Platform.
    To add it, go to Policy Management > Feature Settings > Connectors. Click Manage Connector, enter the Admin email, and then click Connect.
  4. The user must have Reboot and Powerwash permission. See table below for the current permission settings.

User Permissions


Using Reboot and Powerwash Commands

  1. Click Reboot or Powerwash to run the command on the selected Chromebook device(s). 
  2. In the pop-up window, click Reboot or Powerwash to confirm.
  3. A notification confirms that the action has started. 
  4. A Summary Report is available through the Notification Center.
  5. The device list now includes a column that displays the date and time of the last Powerwash for each device.

Exporting Reports

  1. Click on the Export button to generate a .CSV file. 
  2. In the pop-up window, click Export.
  3. Click the Notifications icon    in the upper right corner.
  4. Click Download report to download the file.

Editing Custom Fields and Sending the Information to GAC (Google Admin Console)

This feature can be accessed through the Device Tray or through Inspect Device. It requires an Admin email already entered on the Connectors page – see Utilizing Policy Management.
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When you fill in the Asset ID, Location, and User fields, the data is written back to the Google Admin Console. 

Through the Device Tray
  1. Select a device from the list to open the Device Tray.
  2. Select the Device Info tab and scroll to the bottom.
  3. Edit the fields.
  4. Click Save.
In Device Insights through Inspect Device
  1. Select a device from the list to open the Device Tray.
  2. Click the three-dot menu   and select Inspect Device.
  3. Click Edit to enter the information into the fields in the Custom Field widget.
  4. Click Save.
For detailed information about the Device Tray, the information it displays, and its features, see Accessing Device Information-Chromebook.


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