Using System Update

Using System Update

This feature allows Org Admins, IT Admins and MSP Admins to centrally manage Windows BIOS, drivers and firmware updates on any Lenovo Windows devices. Updates are checked when new devices are claimed and licensed and on-demand from the System Update page by clicking on the “Check for updates” button. Available updates can be deployed remotely at any time, on one or more devices and on groups of devices. End users can accept or deny updates requiring reboot.

All successful System Update installations are tracked through the Patch & System Update report.

This feature requires a Premium license and a special add-in service on the device to check for updates from the Lenovo repository. Most Lenovo devices are automatically preloaded with this service but if  it was removed or your custom preload does not include it, LDM can automatically install it during provisioning. To enable automatic validation for the service, go to Policy Management/Organization Settings/Features/System Update Preferences

Troubleshooting

To enable System Update to seamlessly push BIOS updates to devices without requiring a Supervisor Password, the following BIOS settings are required on the device. These settings are pre-configured by default in the correct state for remote updates. However, if these values have not been manually modified on the target device, they will need to be adjusted back to the following:

MODEL            BIOS SETTING
ThinkPad          Flash BIOS Updating by End-Users = Enable
ThinkCentre    Require SVP when Flashing = No
ThinkStation    Require Admin. Pass. when Flashing = No

Using System Update

Navigate to App Management > System Update. Updates are filtered by Update or by Device. 

Updates tab

This tab displays the list of updates available, which can be filtered by Critical, Recommended, Optional or All. You can also search for updates using the Search box.


The top ribbon shows the type of update (BIOS, Firmware…), the category (Critical, recommended, option) and if the update needs reboot. Expand the accordion of an Update to view the list of devices needing the update. 

To install an update, select the appropriate check boxes and click Update Now. 

Devices tab

This tab provides the lists of devices and groups of devices. You can also search for a specific Device or Group of devices using the Search box.

Devices
Expand the accordion of a device to view the list of updates for that specific device.
Update information includes Update Name, Status, Severity (Critical , Recommended, Optional) etc. and if the update needs reboot. You can sort inside each update clicking on the different parameters. 
To install an update, select the appropriate check boxes and click Update Now.

If a device is not shown in the list, be sure it is assigned a Premium license.



Devices Groups
Expand the accordion of an update to view the list of devices related to that specific update. 
Device information includes Device Name, Serial Number etc. The top ribbon shows the type of update (BIOS, Firmware…), the category (Critical, recommended, option) and if the update needs reboot. You can sort inside the group clicking on the different parameters.
To install an update, select the appropriate check boxes and click Update Now.

Only devices within a group that require the update will be listed.







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