Lenovo Device Manager | Troubleshooting Lenovo Device Manager

Troubleshooting Lenovo Device Manager
Intel® EMA CIRA Connection Issues
There may be occasions when the EMA CIRA connection will display the status as Not Connected in the Device tray - please refer to Viewing Device information - Windows operating system. This troubleshooting article will help you resolve the Not ...
Troubleshooting and FAQ
Question: I am unable to login to the portal; my username or password is incorrect. Answer: Your login credentials must match the login setup in Lenovo ID/Lenovo Passport. If you are still having problems logging in, reset the Lenovo ID password and ...

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Three Trends Shaping the Future of Endpoint Management
Endpoint management is at a turning point Endpoint management has never been more critical for businesses both large and small. The average enterprise now manages about 135,000 devices, and nearly half are at risk because of either an outdated OS or ...
Viewing Warranty Information in Lenovo Devices
This feature displays all the organization devices with their warranty status and information. Only Lenovo devices with a Premium license are included. If a device has a Premium license but is not a Lenovo or has never had a warranty, it will not be ...
Lenovo Device Manager Solution Release Notes v24.4
Lenovo Device Manager Solution Release Notes v24.4 Components Release Version Availability Date Lenovo Device Manager 24.4 13 May 2024 User Device Services (UDS) Cloud Portal/Frontend 24.4 13 Apr 2024 Universal Device Client (UDC) Agent Windows UDC ...
Viewing Hardware Asset Changes Report
This report offers detailed information on components added, replaced, or removed from UDS registered Windows devices, empowering IT Admins to maintain accurate records of all changes taking place on the devices. Navigate to Reports > Hardware Asset ...
Using Hardware Asset Management
The Hardware Asset Management page summarizes the component information for each monitored device in an organization. This information includes the specific types and versions of the CPU, Motherboard, Memory, Storage, Monitor and Network Card ...

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Lenovo Device Manager Requirements
Client software for Lenovo Device Manager has a few requirements that the device must meet. The below table lists the basic requirements: Category Requirement Manufacturer Currently any Lenovo device (Windows, Android and Linux) is supported. Third ...
Reference Documents
Terms & Conditions: Available on LDM portal. Preferences for your user account can be accessed by clicking Preferences under your User Icon in the top ribbon. Lenovo Privacy Policy Lenovo Software as a Service Cloud Agreement
Utilizing Intel vPro® Agent
Lenovo Device Manager support Intel vPro® EMA functionality with the installation of the Intel vPro® agent during LDM provisioning. Certain LDM features may be available differently for devices with Intel vPro® Essentials and Intel vPro Enterprise ...
Creating a Lenovo Device Manager Organization
Organization Setup When your organization's portal is created, a single administrative account will be created. The IT Owner (Org Admin) specified to Lenovo at the time of sale will receive a Lenovo Device Manager (LDM) e-mail indicating that he or ...
Utilizing User Preferences
Preferences for your user account can be accessed by clicking Preferences under your User Icon in the top ribbon. Preferences page allows you to manage account language settings, view the Terms & Conditions and Privacy Policy.

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