Viewing Low Battery Report
When a device’s battery has <20% charge remaining, LDM will create an alert on the Dashboard. The device will be listed in the Low Battery report and Device Management > Devices > Device Tray > Alert History tab until the low battery alert is no longer detected. The Low Battery report provides details about the battery charge including:
- Device Name
- Serial Number
- % Charge Remaining
- Remaining Capacity
- Battery Cycle Count (number of times the battery has been discharged/recharged)
- AC/DC Mode (last known device charging status)
- Battery Condition
- Device Group
- Date the alert was detected
IT Admin can change the low battery threshold under Policy Management > LDM Organization Settings > Feature > Configure Alerts.
Related Articles
Viewing Low Storage Report
When a device’s storage is nearing capacity (<5% remaining), LDM will create an alert on the Dashboard. The device will be listed in the Storage report and Device Management > Devices > Device Tray > Alert History tab until the max capacity alert is ...Viewing OTA Deployment Report
When a scheduled application deployment is unsuccessful, LDM creates an alert and lists the device both in the OTA Deployment report, and in the Alert History tab until the alert is no longer detected. To view OTA deployment report, go to the left ...Viewing Audit Log Report
This report details actions or events that have occurred in the portal. To generate the report, click Reports > Audit Logs. The information includes Event (e.g., Device Claimed); Date/Time of Event; Executed By (LDM User Email); and Applied To ...Viewing Decommissioned Device Report
When a device is wiped or factory reset, it can no longer be managed through LDM. A key portion of returning a device to factory settings removes the UDC agent from the device. This agent is responsible for communicating with UDS / LDM, allowing the ...Utilizing Policy Management
Policy Management provides customized settings for LDM organizations. This feature is available only for Org Admins and MSP Admins. Feature Settings Navigate to Policy Management > Feature Settings on the left pane. The following options are ...