Utilizing Intel vPro® Agent

Utilizing Intel vPro® Agent

Lenovo Device Manager support Intel vPro® EMA functionality with the installation of the Intel vPro® agent during LDM provisioning. Certain LDM features may be available differently for devices with Intel vPro® Essentials and Intel vPro Enterprise chipsets. The following guide should help clarify the Intel vPro® features supported from LDM:

The Intel vPro® agent can be installed to devices with the Intel vPro® chip automatically during provisioning or manually after the devices are claimed on LDM.

Intel vPro® Branding in LDM

The Intel vPro® branding displayed in LDM depends on Device Manageability and ME version. The below table depicts the different variations in Device Manageability and ME version and the Intel vPro® branding that will be displayed in LDM (Intel vPro® Enterprise/Intel vPro® Essentials/Intel vPro®). Depending on the Manageability and ME version combination, the corresponding brand logo/name will be displayed in LDM Devices list and Device Info tray.
For non-Intel vPro® devices with LDM Intel vPro agent installed manually, the brand name will be displayed as Intel vPro® without any logo.

Installation of the vPro® Agent

By default, automatic installation of Intel vPro® agent is disabled under Organization Settings > Feature tab. The organization administrator can choose to enable or disable the automatic installation of Intel vPro® agent. When enabled, LDM can identify devices with the Intel vPro® chip installed and will automatically trigger the installation of the Intel vPro® Agent during the provisioning process.


Manual Installation of the Intel vPro® Agent

If a device was not initially identified as an Intel vPro® device during the claiming/provisioning process, but can be identified as having Intel vPro®, IT Admins can deploy the Intel vPro® Agent manually by following the below steps. Once installed, the additional Intel EMA features and functionality will be available for the device. 
  1. Navigate to Device Management > Devices page.
  2. Select the device from the Devices list.
  3. In the Device Tray, answer Yes to the “Is this an Intel vPro® device” question. 
  4. The Intel vPro® agent will be deployed to the device automatically upon the next UDC check in.

If the question does not immediately appear or it had previously been answered with No, simply click on the Install Intel vPro® Agent option at the top of the device tray.
If it is not an Intel vPro® device, or you want to wait to install the Agent on the device, select No or click on the X to close the question box. You can always go back later and select Install Intel vPro® Agent at the top of the device tray.

Uninstalling the Intel vPro® Agent

If, for any reason, the Intel vPro® agent needs to be removed from a device, IT Admins can easily do so by:
  1. Navigate to Device Management > Devices page. Select the device from the Devices list.
  2. In the Device Tray, click on Uninstall Intel vPro Agent under the Device Info tab. 
  3. Confirm the uninstall. The agent will then be removed with the next device update.
Once uninstalled, LDM will no longer display the Intel vPro features and functionality for the device. The Intel vPro agent can be reinstalled on the device later if desired.

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